Frequently asked questions.

To make sure you don’t miss any of your visit window, please arrive at least 15 minutes before your experience begins for ease of check-in and getting settled.

There is limited street parking available on the surrounding streets. There is a parking garage within the Yard building, open daily from 9:30am-6pm, for roughly $10/hour.  We do not validate parking. If you are driving to us, we recommend planning extra time for parking. Ridesharing or public transit works best.

Bathing suits are required for the Springs experience. Fitness attire is required for any group fitness experience.

We’ll provide towels, footwear, custom body care products, herbal tea and water.

Good vibes always welcome. We will lend you a wristband for your visit, be sure to leave it with us when you check-out to avoid a fee.

Gratuity is not included and always appreciated.

We treat our pools with ultraviolet light, combined with low levels of chlorine, to keep the water clean and safe.

You may cancel or reschedule your reservation any time up to 24 hours before your reservation start time. Within 24 hours, we cannot cancel or reschedule your reservation without a fee. Missed appointments will be charged in full. Bookings made within 24 hours of the start time are not eligible for refunds, cancellations or rescheduling without a fee.

All guests must be 18+ to experience any offerings at Knot Springs.

Walk-ins can sometimes be accommodated pending availability but we are not able to guarantee entry without a reservation.  Weekends are typically sold out in advance so please plan to book ahead of time so you can reserve your preferred time and/or treatments.

Groups of up to four people can book online. If you have more than four, please call to book at (503)222-5668 or email hello@knotsprings.com.

You’ll visit The Springs before your treatment. This way, you can warm up your muscles, relax your mind, calm down the rush, and truly prepare for your service. Trust us, it’s worth it.

One of the perks of being All Access is use of our state-of-the-art fitness space. That is, unless you want to connect with one of our amazing personal trainers. Click here to learn more.

We all experience “spa brain” sometimes and accidentally leave an item behind.  Give us a call and we’ll do our best to track it down. We hold lost-and-found items for 14 days, and then donate them to a local charity.

Please fill out the Donation Request form for any upcoming auctions or donation events. 

For collaborations and partnerships, please email us at hello@knotsprings.com